Questions, answered
Short, honest answers to what people ask us most — about referrals, insurance, telehealth, cost, and getting started. Don’t see yours? Call (949) 850-2885 and a real person will answer.
No. California's direct-access law lets you begin physical therapy without a physician's referral — you can just call us. If your situation needs a doctor's input along the way, we'll tell you and coordinate with them. Plenty of patients come to us on referral too, and we're glad to work alongside the rest of your care team.
We're out-of-network by design, so we don't bill insurance directly. You pay us, and we give you a superbill to submit to your plan — many plans reimburse part of out-of-network care. HSA and FSA funds work here too. In return you get a full hour, one-on-one with a doctor, usually once a week instead of three.
We'll tell you the exact cost before you book — no surprises. Because every visit is a full hour one-on-one with a doctor, most people need far fewer visits than a typical three-times-a-week plan, so the total is often more reasonable than it first looks. Call us and we'll walk through the numbers honestly for your situation.
Yes. We see patients in person in Irvine and by telehealth across California. A lot of concussion, vestibular, and speech therapy works well over video — we'll tell you honestly which parts of your care are a good fit for telehealth and which are better done in person.
Comfortable clothes you can move in, a short list of your symptoms and how they've changed, any medications you take, and any relevant imaging or notes from other providers. If you wear glasses, bring them. That's plenty — you don't need to prepare a medical file.
We're at 18 Endeavor, Suite 105, Irvine, CA 92618, with parking at the building. Hours are Monday–Thursday 8am–5pm and Friday 8am–3pm. In-person visits are in Irvine; telehealth is available across California.
Earlier is helpful, but there's rarely a wrong time. Once the first acute days pass, gentle guided activity generally beats extended rest. If you were recently injured, call us and we'll tell you whether to begin now or wait a little — and what to do in the meantime.
No. Lingering symptoms months — even years — after an injury are among the most common reasons people come to us. Old symptoms don't mean permanent ones; treatment can start once we identify which systems are still involved. Call and we'll tell you honestly whether your case fits what we do.
Our speech-language pathologist, Amy Paap, MS, CCC-SLP, CBIS, works with the thinking-and-communication side of brain injury and neurological conditions — memory, attention, word-finding, and organizing thoughts — as well as speech and swallowing when they're affected. It pairs naturally with concussion and vestibular rehab under one roof.
Not at all. We treat concussion and brain injury from any cause — car accidents, falls, work injuries, sports — plus dizziness, vertigo (including BPPV), and balance problems that don't always come from a concussion. If you're not sure whether we're the right fit, call and we'll tell you straight.
Still have a question?
The person who answers the phone works in this clinic. Ask us anything — there’s no wrong question.
Mon–Thu 8am–5pm · Fri 8am–3pm